ÃÀ²Ê¹ú¼ÊCRM
ÃÀ²Ê¹ú¼ÊCRM¹ÜÀíƽ̨£¬ÊÇרΪÆóÒµ´òÔìµÄ˽Óò¿Í»§ÔËÓªÉñÆ÷¡£SCRMϵͳ°ïÖúÆóҵȫÇþµÀ»ñ¿Í£¬Ç±¿Í·õ»¯£¬ÏúÊÛ¸³ÄÜ£¬Ðͬ¸ú½ø£¬Ìṩһվʽ½â¾ö·½°¸¡£
Ãâ·ÑÊÔÓÃ
ÔÚÏß×Éѯ
²úÆ·ÏêÇé
³É¹¦°¸Àý
΢¿ÎÌÃ
½ÌÓýÐÐÒµ
Ç××ÓÔç½Ì
ÁôѧÓÎѧ
ÓïÑÔÅàѵ
¼òµ¥ºÃÓõĶàƽ̨֪ʶ¸¶·Ñ½â¾ö·½°¸
Ïû·Ñ´Î¿¨
ĸӤÇ××Ó
ÃÀÈÝÃÀ·¢
ÃÀ¼×ÃÀ½Þ
Î赸½¡Éí
¼òµ¥ºÃÓõÄÃŵêËø¿ÍÀûÆ÷
ÍŹº·µÏÖ
С³Ô¿ì²Í
¾Æµê²ÍÒû
ÈÕÓðٻõ
È«²¿³¡¾°
Æ´Íųɹ¦ÏµÍ³ÏÖ½ð£¬Æ´µÄÈËÔ½¶à£¬·µÏÖÔ½¶à£¬ÉúÒâÔ½×öÔ½ºì»ð
²é¿´¸ü¶à¹ØÓÚ ÑÅÖǽÝcrmϵͳºÃÓÃÂð µÄ²úÆ··þÎñ
ÑÅÖǽÝcrmϵͳºÃÓÃÂð Ïà¹ØµÄÎÊ´ð
²é¿´¸ü¶àÎÊ
ÃÀ²Ê¹ú¼ÊÕæµÄÄÇôºÃÓÃÂð£¿ÖµµÃÐÅÀµÂð£¿
´ð
ÃÀ²Ê¹ú¼ÊÉ̳ÇÊÇ·ñºÜºÃÓã¿1.ÃÀ²Ê¹ú¼ÊÊÇÈ«ÍøͬÐÐÀïΪÓÑÒêÒ»¸öÓµÓÐÖ§¸¶ÅÆÕյģ¬¿ÉÒÔ¸ü°²È«µØ±£ÕÏÉ̼ҵÄ×ʽð£»2.ÃÀ²Ê¹ú¼ÊÒѾÉÏÊУ¬¶øÇÒÉ̳ÇÁìÓòÉî¸û¶àÄ꣬ÊÇÊг¡ÉÏÐÔ¼Û±ÈÏà¶ÔÀ´Ëµ×î¸ßµÄ£»3.ÃÀ²Ê¹ú¼ÊµÄµêÆÌϵͳÃÀ¹ÛÇÒʵÓ㬿ÉÒÔΪ¸÷ÀàÉ̼ÒÌṩ½â¾ö·½°¸£»4.·þÎñÓÅ¡¢¿Ú±®ºÃ£¬ºÜ¶à´óÆ·ÅÆÑ¡ÔñÓëÃÀ²Ê¹ú¼ÊºÏ×÷£»5.ÃÀ²Ê¹ú¼ÊÊÇ΢ÐÅ»·¾³ÏÂʹÓÃÂÊ×î¸ßµÄ΢É̳Ç
ÎÊ
ÃÀ²Ê¹ú¼ÊÁãÊÛºÃÓÃÂ𣿿ÉÒÔÓÃÃÀ²Ê¹ú¼ÊÁãÊÛ×öʲô£¿
´ð
ÃÀ²Ê¹ú¼ÊÁãÊÛÏÖÔÚÒÑÉý¼¶ÎªÃÀ²Ê¹ú¼ÊÐÂÁãÊÛ£¬¿ÉÒÔΪ?µêÉ̼ÒÌṩ¸÷ÖÖÐÂÁãÊÛ½â¾ö·½°¸£¬½øÐÐÈ«ÇþµÀ½øÏú´æ¹ÜÀí£¬¿ÉÒÔ´òͨÏßÉÏÏßϵĻáÔ±Ìåϵ£¬ÓÐÕë¶ÔÐÔÐеĹÜÀí»áÔ±£¬ÔöÇ¿»áÔ±Õ³ÐÔ£¬ÏÔÖøÌáÉý¿Íµ¥ºÍ¸´¹º¡£ÃÀ²Ê¹ú¼ÊÁãÊÛ¶ÔÓÚʵÌåµêÉ̼ÒÀ´ËµÊǷdz£ºÃÓõġ£ÃÀ²Ê¹ú¼ÊÁãÊÛÏÖÒÑÉý¼¶ÎªÃÀ²Ê¹ú¼ÊÐÂÁãÊÛ£¬²»½öÓÐÃŵêÊÕÒøϵͳ£¬»¹¿ÉÒÔ½øÐÐÈ«ÇþµÀ½øÏú´æ¹ÜÀí£¬´òͨÏßÉÏÏßϵĻáÔ±Ìåϵ¡£
ÎÊ
CRMÊÇʲôÒâ˼£¿Ê²Ã´ÊÇCRMϵͳ£¿
´ð
CRM¼´¿Í»§¹Øϵ¹ÜÀíϵͳ£¬Ö÷Òª×÷ÓÃÊÇ°ïÖúÆóÒµ¹ÜÀí¿Í»§¹ØϵºÍÏúÊÛ¹ý³Ì£¬ÌáÉý¹¤×÷ЧÂÊ¡¢½µµÍ³É±¾£¬×îÖÕ»ñµÃÊÕÒæµÄÔö³¤¡£Í¨¹ý¶Ô¿Í»§Êý¾ÝµÄÀúÊ·»ýÀۺͷÖÎö£¬CRM¿ÉÒÔÔö½øÆóÒµÓë¿Í»§Ö®¼äµÄ¹Øϵ£¬´Ó¶ø×î´ó»¯Ôö¼ÓÆóÒµÏúÊÛÊÕÈëºÍÌá¸ß¿Í»§Áô´æ¡£
²é¿´¸ü¶à¹ØÓÚ ÑÅÖǽÝcrmϵͳºÃÓÃÂð µÄÎÊÌâ
ÑÅÖǽÝcrmϵͳºÃÓÃÂð ÆäËûÏà¹ØÄÚÈÝ
²é¿´¸ü¶à
ÉçÇøÍŹºÏµÍ³ÔõôÑù?ºÃÓÃÂð£¿
Ëæ×ŵçÉÌ·þÎñµÄ²»¶Ï·¢Õ¹£¬ÉçÇøÍŹºÏµÍ³Ò²Öð½¥ÐËÆð²¢²»¶Ï·¢Õ¹¡£ÓÉÓÚÉçÇøÍŹºµÄÀûÒæÐÔÄÜ£¬ÓÐÐí¶àÈ˽«ÉçÇøÍŹºÏµÍ³×÷Ϊ×Ô¼ºµÄ´´Òµ·½Ïò£¬¶øÊг¡ÉϵÄÉçÇøÍŹºÏµÍ³µÄÖÖÀàҲʮ·Ö·á¸»¡£ÄÇô£¬ÈçºÎÆÀ¼ÛÉçÇøÍŹºÏµÍ³?ºÃÓÃÂð£¿
ÉçÇøÍŹº
·ÖÏúÉ̳ÇС³ÌÐòϵͳºÃÓÃÂð£¿
С³ÌÐòÉ̼ÒÏíÊÜ×Å΢ÐÅʹÓû§µÄÁ÷Á¿£¬ÕâЩºÜ¶àÉ̼ҵÄÖúÁ¦£¬Ò²Ï£ÍûÄܹ»ÀûÓÃС³ÌÐòÉ̳ǽøÒ»²½ÍØÕ¹×Ô¼ºµÄÉÌÆ·ÏúÊÛÇþµÀ¡£Ñ¡Ôñ·ÖÏúÉ̳ÇС³ÌÐòϵͳʱÉ̼ÒÒ²ÏëÁ˽â·ÖÏúÉ̳ÇС³ÌÐòϵͳºÃÓÃÂ𣿸ãÇå³þµÄÇ°ÌáÏÂÔÙÈ¥ÔËÓª¾ÍÒª¼òµ¥Ò»Ð©¡£
С³ÌÐò
ÉçȺӪÏúϵͳÄļÒÇ¿£¿ÃÀ²Ê¹ú¼ÊºÃÓÃÂð£¿
ÏëÒªÕÒµ½Ò»¿îºÃÓõÄÉçȺӪÏúϵͳ£¿ÎÒÍƼöÄãÓÃÃÀ²Ê¹ú¼ÊÊÔÊÔ
ƽ̨µçÉÌ
ÃÀ²Ê¹ú¼ÊÁãÊÛºÃÓÃÂð£¬Ôö¼ÓÁËÄÄЩ¹¦ÄÜÄØ
ÃÀ²Ê¹ú¼ÊÁãÊÛºÃÓÃÂð£¿×î½üºÜ¶àÏëʹÓÃÃÀ²Ê¹ú¼ÊÁãÊÛµÄÉ̼ÒÔÚ×ÉѯÕâ¸öÎÊÌâ
ÃŵêÐÂÁãÊÛ
ÍøÂçÉ̳ÇϵͳÕæµÄºÃÓÃÂð£¿ÈçºÎÑ¡Ôñ±È½ÏºÃ£¿
»¥ÁªÍøʱ´ú£¬ÈËÃǵĴ´Òµ»ú»á½Ï¶à£¬ÔÚÖÚ¶àÈËÏ°¹ßÍøÂçÏû·ÑµÄ½ñÌ죬×öÍøÂçÉ̳ÇÊDz»´íµÄÏë·¨£¬¿ÉÒԺܺõØͨ¹ýÏßÉÏÏúÊÛÀ´ÊµÏָ߶îÀûÈó¡£²»¹ý×öÍøÂçÉ̳ǿ϶¨ÊÇÐèÒªºÃµÄÍøÂçÉ̳ÇϵͳµÄ£¬¿É¸ÃϵͳÕæµÄºÃÓÃÂð£¿ÈçºÎÑ¡Ôñ±È½ÏºÃÄØ£¿À´Í¬´ó¼Ò˵һ˵¡£
΢ÐŵçÉÌ
ÃÀ²Ê¹ú¼Ê΢É̳ǺÃÓÃÂð£¿ÃÀ²Ê¹ú¼Ê΢É̳ÇÊÕ·ÑÂð£¿
ÔÚ΢ÐÅËù´î½¨µÄ΢É̳ÇÒѾԽÀ´Ô½¶àµÄÊܸ÷´óÉ̼ÒÆóÒµÃǵÄϲ°®ÁË£¬¶øÇÒÒ²ÊǷdz£¶àµÄÉ̼ҶÔÉ̳ǿª·¢¼Û¸ñ¸ÐÐËȤ¡£ÄÇô£¬ÃÀ²Ê¹ú¼Ê΢É̳ǺÃÓÃÂð£¿ÒÔ¼°ÃÀ²Ê¹ú¼Ê΢É̳ÇÊÕ·ÑÂð£¿ÖÁÓÚÕâÁ½¸öÎÊÌ⣬ÏÂÃæ¾Í¸úÎҵIJ½·¥Ò»ÆðÀ´¿´¿´°É¡£
΢ÐŵçÉÌ
ÉçÇøÍŹºÏµÍ³×îºÃÓõÄÊÇÄĸö£¿ÈçºÎÑ¡Ôñ×îºÃÓõÄÉçÇøÍŹºÏµÍ³£¿
ÏëҪͨ¹ýÉçÇøÍŹºÄ£Ê½ÏúÊÛÉÌÆ·£¬¾ÍÐèҪѡÔñºÃµÄÉçÇøÍŹºÏµÍ³£¬µ«ÓÉÓÚÄ¿Ç°Êг¡ÖÐÓи÷ÖÖ²»Í¬µÄÉçÇøÍŹºÏµÍ³£¬ÈúܶàÈ˲»ÖªµÀ¸ÃÈçºÎÑ¡ÔñÊʺϵÄϵͳģʽ¡£ÏÂÃæ¾ÍÀ´¸ú´ó¼Ò˵һ˵ÉçÇøÍŹºÏµÍ³×îºÃÓõÄÊÇÄĸö£¿ÈçºÎÑ¡Ôñ×îºÃÓõÄÉçÇøÍŹºÏµÍ³£¿
ÉçÇøÍŹº
΢É̳ÇÔõôע²á±È½Ï¿ì£¬ÃÀ²Ê¹ú¼ÊºÃÓÃÂð£¿
ʵ¼ÊÉÏ΢É̳Ç×¢²áÊDZȽϼòµ¥µÄ£¬Ö»ÒªÑ¡¶ÔÁ˹¤¾ß£¬±ÈÈçÃÀ²Ê¹ú¼Ê¡£ÄÇô΢É̳ÇÔõôע²á±È½Ï¿ì£¬ÃÀ²Ê¹ú¼ÊºÃÓÃÂð£¿
΢ÐŵçÉÌ
Ãâ·ÑÉçÇøÍŹºÏµÍ³ºÃÓÃÂð£¿Ê¹ÓÃÊÇ·ñ°²È«£¿
Ãâ·ÑµÄ¶«Î÷ÔÚʹÓõÄʱºò»áÈÃÈËÓÐһЩµ£ÐÄ£¬²»ÖªµÀÕâ¸ö¶«Î÷»á²»»á³öÏÖ°²È«ÎÊÌâ¡£ÉçÇøÍŹºÏµÍ³¶Ô¿ªÕ¹ÉçÇøÍŹºÊǷdz£ÓаïÖúµÄ£¬¿ÉÒÔÈÃÍų¤·Ç³£ÇáËɵĿªÍÅ£¬¿ÉÊÇÃâ·ÑÉçÇøÍŹºÏµÍ³ºÃ²»ºÃÓã¿Ê¹ÓÃÊÇ·ñ°²È«£¿Ò²ÊÇÍŹºÔÚϵͳѡÔñʱÏëÁ˽âµÄÎÊÌâ¡£
ÉçÇøÍŹº
CRM¿Í»§¹ÜÀíϵͳÄĸöºÃÓã¿Õë¶Ô²»Í¬µÄÈËȺӦ¸ÃÈçºÎÔËÓã¿
CRMÒ²±»·ÒëΪ¿Í»§¹ÜÀíϵͳ£¬Õâ¶ÔÓÚ¸ÅÄîµÄÌá³ö×îÔçÊÇÃÀ¹ú£¬Ö÷ÒªÊÇΪÁËά»¤Óë¿Í»§Ö®¼äµÄ¹Øϵ
ÓªÏúÍƹã
×Ô¶¯Éú³ÉÅÅ°àÈí¼þAPPÄãÁ˽âÂ𣿺ÃÓÃÂð£¿
»¥ÁªÍøµÄ²»¶Ï·¢Õ¹£¬ºÜ¶à¹¤×÷ºÍ¹¦Äܶ¼ÓÐÁ˲»Ò»ÑùµÄ˼·£¬²»¶ÏµØÌá¸ß×ÅЧÂÊ¡£±ÈÈ磬ÈÕ³£Éú»îÖÐͦ¸´ÔÓµÄÅŰ࣬ҲÓÐÁ˺ܺõĽâ¾ö·½°¸£¬ÄǾÍÊÇ×Ô¶¯Éú³ÉÅÅ°àÈí¼þAPP£¬ËüÄÜÈÃÈÕ³£µÄʹÓúʹ¦Àí·Ç³£Ö®±ã½Ý¡£ÄÇô£¬×Ô¶¯Éú³ÉÅÅ°àÈí¼þAPPÄãÁ˽âÂ𣿺ÃÓÃÂð£¿
С³ÌÐò
ÄÄ¿îÉçÇøϵͳÍŹºÈí¼þ¸üºÃÓã¿
ÍøÂç¸øÈËÃÇ´øÀ´µÄ±ãÀû²»½ö½öÖ»ÊDZíÏÖÔÚ¾Ó¼ÒÉú»î·½±ã£¬»¹ÌṩÁ˸ü¶àµÄͶ×ÊÇþµÀ£¬Ö»ÒªÓÐͶ×ÊÑ۹⣬¾Í¿ÉÒÔ×öºÃ¸öÈËͶ×Ê£¬»ñµÃ¸ß¶îµÄÀûÈó»Ø±¨¡£ÄÄÒ»ÖÖÉçÇøϵͳÍŹºÈí¼þ¸üºÃÓã¿ÊʺÏÐÂÊÖÂ𣿿ÉÒÔÏÈ×öµ÷²éÁ˽⣬Á˽âÄÄÒ»¿îµÄºÃÆÀÂʸü¸ß¡£
ÉçÇøÍŹº
Ⱥ½ÓÁúÔõÑù°ïÖúÉ̼ÒÂô»õ£¿Èº½ÓÁúºÃÓÃÂð£¿
ÆäʵȺ½ÓÁú£¬ÊǺܶàÈ˶¼¼û¹ýÒ»ÖÖ¹¦ÄÜ¡£ºÜ¶àµÄË®¹ûµê£¬Ê¹ÓÃÕâ¸ö¹¦ÄÜ£¬¶¼µÃµ½Á˺ܸߵÄÏúÁ¿¡£ÄÇô£¬Èº½ÓÁúÔõÑù°ïÖúÉ̼ÒÂô»õ£¬Èº½ÓÁúºÃÓÃÂð£¿
΢ÐŵçÉÌ
ÃÀÈÝÔº¹Ë¿Í¹ÜÀíÈí¼þºÃÓÃÂ𣿵½µ×ÄļÒÇ¿£¿
ÃÀÈÝÔºµÄ¹Ë¿Í¹ÜÀíÈí¼þ£¬ÊÇÒ»¿î·Ç³£²»´íµÄÈí¼þ£¬¿ÉÒÔÈÃÃÀÈÝÔºµÄ¸÷Ïî×ÊÔ´µÃµ½ÓÐЧµÄÀûÓá£ÄÇô£¬ÃÀÈÝÔº¹Ë¿Í¹ÜÀíÈí¼þºÃÓÃÂ𣿵½µ×ÄļÒÇ¿£¿
ÃŵêÐÂÁãÊÛ
ºÃÓõÄÊÕÒøϵͳ£¬ÐèÒªÂú×ãÄÄЩÌõ¼þ£¿
²»Í¬µÄÐÐÒµËùÐèÒªµÄÊÕÒøµÄϵͳµÄ¹¦Äܶ¼ÊÇÓÐËù²»Í¬µÄ£¬¶øÖ»ÓÐÊʺÏ×Ô¼ºÐÐÒµµÄ²ÅÊÇ×îºÃµÄ£¬¶øÑ¡ÔñÒ»¿îºÃÓõÄÊÕÒøϵͳ£¬Ó¦¸ÃÖÁÉÙÈ¥Âú×ãÒÔϵÄËĸöÌõ¼þ£¬ÏÂÃæΪ´ó¼Ò½éÉÜ¡£
ÓªÏúÍƹã
×öµçÉÌÖ±²¥Ê²Ã´ÊÖ»úºÃÓÃÂð£¿
µçÉÌÖ±²¥Àú¾ËÄÄê³É³¤£¬´ÓÒ»¿ªÊ¼Ö»ÓÐÁÈÁÈÎÞ¼¸µÄ¼¸¸öÓ¦ÓòÎÓ룬·¢Õ¹µ½ÒßÇéÓ°ÏìϳÉΪ¸÷µçÉ̵ıêÅä¡£Èç½ñ£¬µçÉÌÖ±²¥´ø»õÕýÒÔÐÚÓ¿Ö®ÊƳÉΪ׷ÖðµÄÈȳ±£¬ÏëÒª×öµçÉÌÖ±²¥µÄÉ̼ÒÒ²Ô½À´Ô½¶à£¬×öµçÉÌÖ±²¥Ê²Ã´ÊÖ»úºÃÓÃÂ𣿽ñÌì¾Í¸ú´ó¼Ò·ÖÏíһϡ£
Ö±²¥µçÉÌ
ÉÌÆ·¹ÜÀíAPPºÃÓÃÂð£¿ÕâÑùѡ׼û´í
¶ÔÓںܶàµçÉÌÀ´Ëµ£¬ÉÌÆ·¹ÜÀíÆðÀ´ºÜÂé·³£¬ÓÚÊÇÏëµ½ÁË´òÔìÉÌÆ·¹ÜÀíAPP£¬Ï£Íû¿ÉÒÔ½èÖúÓÚ¸ÃС³ÌÐòÀ´ÊµÏÖ¸üºÃµÄÉÌÆ·¹ÜÀíÖÊЧ¡£ÄÇô¸ÃÉÌÆ·¹ÜÀí¹¦ÄܵÄAPPºÃÓÃÂð£¿ÈçºÎÑ¡ÔñÄØ£¿½ÓÏÂÀ´¸ø´ó¼ÒÖ§¼¸ÕС£
΢ÐŵçÉÌ
Æ´ÍųÌÐòºÃÓÃÂ𣿸ÃÈçºÎÑ¡ÔñÊʺÏ×Ô¼ºµÄ
Èç½ñµÄµçÉÌÆ´ÍÅÏúÊۻ𱬣¬Ïû·ÑÕßÔÚÆ´ÍŵĹý³ÌÖпÉÒÔÏíÊܵ½ÀÖȤ£¬Í¬Ê±ÓÖ¿ÉÒÔÁªÂçºÍÅóÓѵĸÐÇ飬һÆðÏíÊÜÆ´ÍŵÄʵ»Ý¡£ºÜ¶àÉ̼ҿ´µ½Æ´ÍŵÄÀûÒ棬·×·×µÄÏëÒª×öÆ´ÍųÌÐò£¬ÄÇô¸Ã³ÌÐòºÃÓÃÂð£¿ÔÚÕâÀï¸æËß´ó¼Ò£¬¸ÃÈçºÎÑ¡ÔñÊʺÏ×Ô¼ºµÄ
ÉçÇøÍŹº
ÉçȺÍŹºÏµÍ³ÄļҺÃÓã¿ÉçÇøÍŹº¾ßÌåÔõôÓÃ
ÉçȺÍŹºÖ®ËùÒÔÕâô»ð£¬ÕýÊÇÒòΪËü½â¾öÁËÒ»¶¨µÄÍ´µã¡£±ÈÈç°ïÖúÃŵêÉ̼ҵͳɱ¾µØ¿ìËÙÀ©´ó¾Óª·¶Î§£¬µ±ÎÒÃǹ۲쵽һ¼ÒµêÆÌÄܹ»¿ìËÙÆÌ¿ª£¬ËüµÄ±³ºóÍùÍùÓкÃÓõŤ¾ßÔÚÖ§³Ö¡£ÉçȺÍŹºÏµÍ³ÄļҺÃÓã¿
ÉçÇøÍŹº
crmϵͳÊÇʲôϵͳ£¬Ö÷Òª°üº¬ÄÄЩ¹¦ÄÜÄØ£¿
¶ÔÓÚcrmϵͳÊÇʲôϵͳµÄÀí½â¾ÍÊÇÈÃÕû¸öÆóÒµÀ´´úÌæÏúÊ۵ĸöÈ˵ÄÒµÎñ£¬Ëù½¨Á¢µÄ¾ÍÊÇ¿Í»§µÄº£Á¿µÄÐÅÏ¢£¬ÊµÏÖÅúÁ¿µÄ¹ÜÀí¡£
ÓªÏúÍƹã
²é¿´¸ü¶à¹ØÓÚ ÑÅÖǽÝcrmϵͳºÃÓÃÂð µÄÎÄÕÂ
ÊÓƵºÅ
É̼ÒȺ
¶¶ÒôºÅ